INTERLINK Language Center
University of North Carolina Greensboro
Student Services Coordinator
This position has been filled.
Overview
The INTERLINK Language Center at the University of North Carolina Greensboro provides international students with English instruction, academic preparation, and cross-cultural training. The position of Student Services Coordinator is complex and multifaceted, requiring both strong organizational and interpersonal skills. The position requires a strong sense of service and attention to detail, and the ability to manage competing priorities. Primary responsibilities include, but are not limited to, the following:
Admission
- Respond promptly, accurately, and with good language use to prospective students, parents, and sponsors
- Guide prospective students through the application process
- Receive and process new student applications
- Serve as the center’s Designated School Official for Homeland Security’s Student and Exchange Visitor Program (SEVP). Stay updated on and follow SEVP regulations. Manage the center’s SEVIS account and maintain student records within it. Counsel students on visa related issues.
- Maintain student files while observing confidentiality
- Report to Home Office admission trends, enrollment data, and related needs
Services
- Respond promptly and accurately to requests using appropriate courtesies and decorum; accurately describe the parameters of the instructional program; embody the mission and caring ethos of the organization
- Collect student fees, deposit payments, invoice sponsors, and record receipts promptly and accurately
- Assist students, coworkers, and partner university colleagues; where possible, help them directly or steer them to someone who can
- Arrange event logistics (i.e. orientation, graduation), including production of programs / schedules, purchase and arrangement of refreshments, reservation of meeting space
- Anticipate office needs (supplies, equipment, etc.); purchase or make timely recommendations for purchase; keep office space organized, neat, and welcoming
- Report student data to Home Office and designated university offices
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