Student Services Assistant - INTERLINK International Institutes

This position has been filled.

Part-time Student Services Assistant

INTERLINK International Institutes at University of North Carolina Greensboro
Greensboro, North Carolina
15 – 20 hours per week

Position Description

This flexible part-time position is based in the INTERLINK offices at UNCG. The role supports the Institute Director, the Admissions Director, and the Online Program Director. It is multifaceted, requiring strong organizational, interpersonal, and computer skills. It requires excellent attention to detail and the ability to manage competing priorities. We estimate this as 15 – 20 hours per week to begin, with the possibility of extending hours based on student enrollment.

Primary responsibilities include, but are not limited to, the following:

Program Support

Assist the Program Director with upkeep of student and class records in the Orbund database, including:

keep students contact information updated and log notes to students’ records
upload student probation contracts for attendance, repeating classes, or academic misconduct; indicate which students are on probation
set up new terms and set up classes in Orbund based on class lists
transfer information to the program “master list” at the beginning of each term
update students’ levels for RW and CS classes each term
add pass/repeat final grades to Orbund for each student at end of term
add placement testing scores at the beginning of each term; transfer scores to spreadsheet
access Orbund to download transcripts for students and share with students and sponsors
upload signed “terms & conditions” and “online participation policy” forms into new student records

Create various forms to support classes, including

Create biweekly forms for new students each term
Create and distribute continuation surveys through Google Forms each term
Create course evaluations through Google Forms each term and compile responses for instructor review
Other forms as needed

Student support

send Terms and Conditions and Participation Policy to new students each term
create and send certificates to departing students who complete their levels
create and send graduation certificates at the end of each term
send graduation ecards to graduates

Enrollment Support

Assist the Admissions Director with upkeep of student records in the Orbund database, included but not limited to:

upload student immigration documents ( I-20s, passport, IDs etc)
upload student financial information (bank statements, letters of financial support, financial guarantees, affidavits)
upload documents and letters provided to student (acceptance letters, recommendation letters, etc)
other duties assigned as needed

Office Support

Answer phones; assist students (Ex. walk over to health services, get ID cards, etc.)
Organize/clean up
Update bulletin boards

How to Apply

Send a cover letter and resume to Jeffrey Puccini, UNCG Institute Director, at jeffrey.puccini@interlink.edu.

Email us your resume and cover letter to apply!